Sample case: Houston discharge to AL placement in 4 hours

SeniorIQ illustrative case study · Houston, TX · admin@seniorliving.expert · 346-546-5654

Illustrative This case is modeled on the typical SeniorIQ Houston discharge handoff and uses representative timing. Patient details are fictionalized; the workflow, facility data, and SLAs are real.

The patient (private-pay)

The placement timeline

10:08 AM — Discharge planner submits to SeniorIQ

The Memorial Hermann TMC discharge planner opens senioriq.vercel.app/hospitals on her workstation. She enters patient initials only (M.R.), care level (Assisted Living), mobility (Walker), insurance (Private Pay + LTCI), target window (within 72 hours), preferred area (The Woodlands or near TMC), and notes ("Fall risk, Spanish preferred, anxious in unfamiliar settings"). Submit. No PHI is transmitted. 38 seconds.

10:09 AM — SeniorIQ matches against HHSC inventory

SeniorIQ geocodes "The Woodlands" against Greater Houston, sorts the 427 HHSC-licensed candidate facilities by proximity, then asks Claude to rank the top 3 against the family's intake. Returned matches within 12 seconds: a Type-B AL in The Woodlands (capacity 32, Alzheimer-certified), a boutique AL in Spring (capacity 16, bilingual administrator), and an AL inside the TMC corridor (capacity 48, on-site rehab continuation).

10:11 AM — SeniorIQ specialist contacts administrators

Erika or a SeniorIQ placement specialist calls the three administrators directly. The Woodlands Type-B confirms a 1:30 PM tour window. Spring boutique confirms 3:00 PM. TMC corridor confirms 5:00 PM.

10:42 AM — Discharge planner receives confirmation

Auto-email to the planner: 3 confirmed tour windows, administrator contact info, Texas Chapter 121 disclosure copy attached. Discharge planner forwards the email to the family.

1:30 PM — Family tours The Woodlands AL

Family tours, decides on the spot. Administrator contacts the discharge planner directly to coordinate transport.

2:30 PM — Patient discharged to AL

Patient discharged from Memorial Hermann TMC. AL admits at 4:00 PM with a copy of the SeniorIQ Texas Chapter 121 disclosure. Total elapsed: 4 hours 22 minutes.

Net effect: bed cleared by Tuesday afternoon instead of Friday afternoon. No 30-day readmission. Family avoided the SNF-bridge placement scramble. Hospital avoided the avoidable readmission penalty risk and reduced LOS by ~3 days.

What was different from the legacy workflow

What this scales to

If a 600-bed Houston hospital averages 40 senior private-pay discharges per month, and SeniorIQ shaves 1–2 days off median LOS for those cases while reducing 30-day readmits by ~18% (Mount Sinai JAMDA 2018 baseline), the system-level impact in a single year is on the order of:

SeniorIQ's hospital-side cost: $0. SeniorIQ is paid by the placing facility on confirmed move-in.